Privacy Policy

1. About this policy

This Privacy Policy explains how Eastarize collects, uses, stores, and protects information when users access our digital tarot reading service through Instagram messaging and our website.

2. Information we may collect

• Instagram account identifiers and profile information made available through Meta's platform.
• Messages, questions, and background information voluntarily submitted by users.
• Tarot card selections, reading results, and related service records.
• Basic technical and security logs needed to operate and protect the service.

3. How we use information

• To receive and respond to user-initiated requests.
• To provide, personalise, and deliver tarot readings.
• To maintain service security, diagnose problems, and prevent misuse.
• To comply with applicable legal obligations.

4. Sharing and service providers

Eastarize does not sell personal information. Information may be processed by service providers that support messaging, hosting, databases, and interpretation generation, only as needed to operate the requested service. Information may also be disclosed when required by law or necessary to protect users and the service.

5. Retention and security

We retain information only for as long as reasonably necessary to provide the service, maintain security, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

6. User choices and deletion

Users may request access to or deletion of their Eastarize service data. Please follow our Data Deletion Instructions.

7. Children

The Eastarize service is not directed to children under 18, and we do not knowingly collect personal information from children.

8. Changes and contact

We may update this policy when our service or legal obligations change. To ask a privacy question, send a direct message to the official Eastarize Instagram account through which you accessed the service.